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Go Motors, LLC
Sales. For Customers Who Would Like to Make Appointments and those Customers with Scheduled Appointments: At
this time we recommend to show our vehicles by scheduled appointments if you are coming from out of state or further. For the most part our beautiful SUVs and vehicles may be mostly stored indoors so a drive by won't necessarily work for something you have found on the internet that you would like to see. We are just a small but busy shop and appointments work best so we can spend the appropriate amount of time with customers who are coming to see vehicles and for test rides and because many of our customers come from out of state (and, often, further) we try to keep a really organized and careful schedule (we hold vehicles for customers coming from out of state until they arrive). Of course if you are local or it is easy for you to come and stop by please feel free to stop by --- but we do strongly encourage an appt. if you would like to discuss any vehicle in our inventory specifically so that we can put the time aside. Please give us a call at (860) 839-2518 if you would like to see or test drive any of our vehicles. Our hours are very flexible so please feel free to call and schedule a time to come when it works best for you as long as it is a reasonable hour. Often, we show vehicles off hours by arrangement in the early evening or morning or 'whenever' it is convenient for our customers.
Service. For Customers Who Would Like to Make Appointments and those Customers with Scheduled Appointments as well as Customers who would like to come immediately without an appt. or have Emergency Service Needs: All of our service customers may walk in at any time, drop off their vehicle at any time, or they may schedule service. For more information on scheduling service or easy and convenient ways to drop off and schedule work orders please click here. Here are a few useful links for our service customers:
Valet Service
Work Orders
Dropping Off After Hours
Electronic Work Orders by Email
General Information for Service Customers
We also offer valet service to and from Bradley International Airport and Old Saybrook Train Station by arrangement. Call for details (860) 839-2518
Valet Service:
If you are arriving at Bradley International Airport or taking a train to New London or Old Saybrook, Connecticut please give us a call at the numbers below to arrange for valet service.
When you make your scheduled appointment we recommend the following:
First, we recommend you schedule your appointment and confirm the location with the respective dealer for the vehicle you are interested in (see the vehicle's listing with dealer's name or if you are not sure please call us at (860) 839-2518 or (860) 805-5165 and we will help assist you). But, don't stop there. . . below is how to confirm your appointment -- which is necessary as well.
When you are ready to leave for your appointment:
All vehicles are held for customers who have confirmed appointments until they arrive. Making an appointment in advance is important, yes. However, your appointment is not confirmed just making it in advance. For example a customer may make an appt. on a Monday for Friday. Confirmed appointments help us to eliminate "no shows" and, more importantly, confirm whether a vehicle a particular customer was interested in has been sold or not since the customer made their initial appointment BEFORE they leave. When a customer calls on a Monday to make an appointment on a Friday we always try to call the customer to advise if the vehicle they are interested in sells prior their scheduled appt. However, confirmed appts. help us to be sure we don't inadvertently cause a customer to go out their way for nothing. Because of this we ask you to confirm your appointment before you leave. Here is how to be sure you have a "confirmed appointment":
BEFORE you leave for your appointment we ask that you please call or text the dealer you have an appointment with to confirm you are still coming for your appointment and the location of your vehicle (which shop). Again, if you are not sure ---- you always can text or call (860) 839-2518 or (860) 759-6223. If you text please wait for a response back from the dealer (dealer will / should be prompt) and if you call and leave a message just please be sure to wait for a call or text in reply (again, the dealer will reply promptly and if he / she doesn't please refer to the list of numbers below as backup contacts). If you have been working with a particular dealer it's also important to try to communicate with that dealer as well. Confirming your appt. before you leave is important for several reasons: it helps ensure that the vehicle you are coming to see is not sold before you leave and it also helps us to coordinate an efficient and accurate schedule for showing vehicles and this is especially important with customers traveling from far away and out of state to our shop as many of our customers often do. We thank you in advance for helping us to maintain an efficient and accurate schedule. Here are contact numbers for your reference:
Epi (860) 797-0549
Doug (860) 805-5165
If you are not sure and for the general appointment and info Line: (860) 839-2518
or (860) 759-6223
How to Get Here (always check 'which' lcoation first --- both are close to one another):
The physical address of our shop is 184 Flanders Road, Niantic, Connecticut. Take Exit 74 off I-95 North and take a right and or shop is on the right. Please text (860) 839-2518 or (860) 759-6223 to confirm before you leave for your appointment. We strongly recommend to text or call your dealer with whom you have an appointment before you leave to head out to your appointment just to confirm you are still coming for your appointment and to ensure the vehicle you are coming to see is not sold.
Please also be advised that 'all' vehicles at Go Motors, LLC have a minimum yet very reasonable Connecticut Licensed Dealer Conveyance fee. Ask for details. Other than taxes for in-state residents this is our only fee charged unless additional services such as registration, delivery, loan processing, etc. is requested (and even those are quite reasonable....more reasonable than the normal industry standard). Out-of-state residents are exempt from taxes with a valid out-of-state drivers license. If you register the vehicle, request delivery, need us to help process your loan documents or use a credit card or check (check of any kind) or request any other services (these are just examples!) this fee may increase and we would hold titles until checks / payments other than cash clear --- but not by much and we consider our conveyance fees very reasonable. Ask for details in advance. This amount is subject to change and we try to update this website as much as possible but if you want to confirm the amount just give us a call before you leave.
Please note: If you would like registration please be advised that you will require:
1) a valid driver's license of the individual both buying the car and registering it (must be over 18 years of age)
2) a valid insurance card with your name, the vin #, year, make, and model and valid effective and expiration dates of the vehicle you are buying (often, companies like Geico, Progressive, etc. will issue this online 24/7 and it's easy to do. If you have a private insurance agent you use only you may want to have a card preprinted that you can send to us. All insurance cards and other relative registration documentation necessary, as indicated, should be sent to: registrationservices@gomotorsusa.com .
Of course, please do not hestitate to contact any of us at any time if you have any questions or require any clarification whatsoever. That's what we are here for!
Thanks for considering Go Motors, LLC!
PLEASE NOTE: All test rides require a valid driver's license and insurance card. Kindly, only one customer per test ride.